Shipping & Deliveries Policy
At 2S Packaging Sdn Bhd, we strive to provide efficient and reliable shipping services to ensure your orders arrive promptly and in excellent condition. Please review our shipping and delivery policy below:
Processing Time:
● Orders are processed within 1-2 business days after payment is confirmed.
● Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
● We offer standard and expedited shipping options. Delivery times vary based on the shipping method selected at checkout and your location.
● Standard shipping typically takes 3-7 business days.
● Expedited shipping typically takes 1-3 business days.
Shipping Charges:
● We provide free shipping within the Klang Valley region.
● For other locations in Malaysia, shipping charges are calculated based on the quantity and weight of the goods.
● International shipping is available, with the shipping costs borne by the customer.
Delivery Issues:
If you experience any issues with your delivery, such as delays, incorrect items, or damaged packages, please contact our customer service team at info@2spackaging.com for assistance.
For damaged packages, please retain all packaging materials and provide photo evidence when reporting the issue.
International Shipping:
We offer international shipping, with the customer responsible for all shipping costs. Please contact our customer service team for more details on international shipping options and costs.
Important Notes:
● Please ensure that the shipping address provided is accurate and complete to avoid delays or delivery issues.
● We are not responsible for delays caused by courier services, weather conditions, or any unforeseen circumstances beyond our control.